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Stoam SaaS Features

How does ERP Integration work?

Pricing and Plans

ERP Compatibility

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Discover our pricing model

Q: What is the difference between credits and processes?

Credits are a measure of the number of processes the store may require. Processes are all the import, update, and synchronization tasks that must be performed from Stoam to ensure proper integration with the ERP. These processes include updating the database, sending orders to the ERP, importing invoices, updating stock, among others.

Q: What happens if I exceed the available credits on my plan?

If the credit limit is exceeded, you will not be able to import any more credit-type data ( unique products, customers, contacts, salespeople, and administrative users ). The store will continue to operate and synchronize corresponding data with the ERP, but you will not be able to add new data. You can reduce credits by optimizing your database, for example, by deleting inactive customers and contacts or discontinued products. You will receive alerts and notifications before reaching the limit.

Q: Is there a limit on monthly processes?

There is no limit per plan , however, these processes may overload the allocated hosting resources. An estimated number of processes per month is based on credits: (Maximum plan credits x 30 days) + 33% extra processes. If the estimated limit is exceeded , we will contact you to optimize the service , either through a plan change, a credit extension, a service migration, or providing options to optimize the number of processes. These may incur an additional cost depending on your requirements.

Our solution is based on a SaaS model (Software as a Service), hosted on AWS, you will be able to access all the software without local installations. Scale your business through credits and choose the plan that meets your needs.

Our plans for your business

Scale your requirements through credits and choose the plan that best suits your needs. To do this, simply add up the number of unique products (variants), the number of customers, contacts, salespeople, and administrative users. We recommend considering a credit margin, as changing plans may incur costs depending on technical requirements.

BASIC

150€ /month*

License + Connector = €150
Hosting = Free

Limit 5,000 Credits Credits represent the number of import and update processes required to maintain synchronization with the ERP. If the credit limit is exceeded, no more data can be imported. They are measured by the sum of the following records in the database: unique products (variants), customers, contacts, salespeople, and administrator users.

Includes:

*Taxes not included
Not available for Sage 200

SMALL

300€ /month*

License + Connector = €150
Hosting = €150

Limit 12,500 Credits Credits represent the number of import and update processes required to maintain synchronization with the ERP. If the credit limit is exceeded, no more data can be imported. They are measured by the sum of the following records in the database: unique products (variants), customers, contacts, salespeople, and administrator users.

Includes:

Basic Plan
Advanced search It offers advanced search capabilities. Search for products by properties, categories, references, SKUs, EAN codes, and expands semantic search capabilities.
Invoice Automation
Share Carts
Estrategias It allows you to change the behavior of the different purchasing parameters and rules to adapt sales to the chosen sales strategy: Counter Stock, Dropshipping, and Upcoming Limited Series.

*Taxes not included

MEDIUM

650€ /month*

License + Connector = €150
Hosting = €500

Limit 25,000 Credits Credits represent the number of import and update processes required to maintain synchronization with the ERP. If the credit limit is exceeded, no more data can be imported. They are measured by the sum of the following records in the database: unique products (variants), customers, contacts, salespeople, and administrator users.

Includes:

*Taxes not included

LARGE

1.150€ /month*

License + Connector = €150
Hosting = €1,000

Limit 50,000 Credits Credits represent the number of import and update processes required to maintain synchronization with the ERP. If the credit limit is exceeded, no more data can be imported. They are measured by the sum of the following records in the database: unique products (variants), customers, contacts, salespeople, and administrator users.

Includes:

*Taxes not included

ENTERPRISE

Custom

License + Connector = €150
Hosting = Custom

Unlimited credits

Includes:

*Taxes not included

All plans include 10 GB of storage; if you exceed this capacity, you will be charged €2.30 per additional GB.

If the estimated monthly volume for Processes (Credits x 30 days) + Other processes such as importing invoices, delivery notes, pending orders, etc.) is exceeded, we will contact you to optimize the service by changing your plan, extending your credits, or migrating your service. These may have an additional cost depending on your requirements.

For some ERPs, you can purchase a one-time Start Pack consisting of several startup sessions through certified partners and other customization tools. Contact us for pricing and availability per ERP.

Frequent asked questions

What are credits and how do they work?

Credits represent the number of import and update processes required to maintain synchronization with the ERP. If the credit limit is exceeded, no processes will be launched. They are sized by the sum of the following records in the database: unique products (variants), customers, contacts, salespeople, and administrator users.

For example, if a company has 340 unique products, 1,200 customers with one contact per customer, 5 sales representatives, and 3 users will be given administrative access, the total credits will be 2,748 (340+1,200+1,200+5+3).

What is the difference between credits and processes?

Credits are a measure of the number of processes the store may require. Processes are all the import, update, and synchronization tasks that must be performed from Stoam to ensure proper integration with the ERP. These processes include updating the database, sending orders to the ERP, importing invoices, updating stock, among others.

What happens if I exceed the available credits on my plan?

If the credit limit is exceeded, you will not be able to import any more credit-type data (unique products, customers, contacts, salespeople, and administrative users). The store will continue to operate and synchronize corresponding data with the ERP, but you will not be able to add new data. You can reduce credits by optimizing your database, for example, by deleting inactive customers and contacts or discontinued products. You will receive alerts and notifications before reaching the limit.

Is there a limit on monthly processes?

There is no limit per plan, however, these processes may overload the allocated hosting resources. An estimated number of processes per month is based on credits: (Maximum plan credits x 30 days) + 33% extra processes.

If the estimated limit is exceeded, we will contact you to optimize the service, either through a plan change, a credit extension, a service migration, or providing options to optimize the number of processes. These may incur an additional cost depending on your requirements.

What does the Start Pack include?

The Start Pack includes initial store setup and connector installation, as well as basic theme customization and various support and training sessions. The goal is to get your store up and running quickly through a partner.